FAQ’s

Browse our product catalog, find the item you love, and contact us via email to place your order.

We will confirm availability, pricing, and shipping details with you directly.

We accept various payment methods including bank transfer and other options.

Payment details will be provided when you place your order via email.

Yes, we ship to countries worldwide including the United States, Europe, United Kingdom, Asia, Middle East, Australia, and more.

Shipping times and costs vary by destination.

Orders are processed within 1 to 3 business days.

Delivery typically takes 7 to 15 business days depending on your location.

You will receive a tracking number once your order is shipped.

Once your order has been shipped, we will send you a tracking number via email.

You can track your order on our Track Your Order page or on the shipping carrier’s website.

Yes, we accept returns within 14 days of delivery.

Items must be in original condition with all packaging and tags included.

Please contact us before sending any returns.

For full details, please see our Return & Refund Policy.

Please contact us within 48 hours of receiving your order with photos of the damage or defect.

We will arrange a replacement or full refund at no extra cost to you.

Yes. Before we ship your order, we send you detailed photos and videos of your actual item via email so you can verify the product and approve it before it leaves our facility.

International orders may be subject to customs duties or import taxes imposed by your country.

These charges are the responsibility of the buyer and are not included in the product price or shipping fee.

You can reach us at:

Email: alimorluxury@gmail.com

We typically respond within a few hours during business hours.